Upcoming Network Maintenance - July 23, 2017

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Maintenance Type:
Network Maintenance

Action to be taken:
To ensure the reliability of our services, we will be replacing a line card in one of our core routers at our Orlando.DC2 datacenter.

Maintenance Window:
Start - Sunday, July 23rd @ 23:00 Local time (11:00 PM EDT)
End - Monday, July 24th @ 01:00 Local time (1:00 AM EDT)

Datacenter Location:
Orlando.DC2

Estimated Downtime:
We understand the importance of minimizing the downtime associated with any maintenance. Our team will take every reasonable precaution to ensure this process is completed safely and without downtime. Our fiber is redundant in our datacenter, so we do not expect any downtime will result from this maintenance; however, we are notifying you as a precaution. As traffic is re-routed throughout the network, you may experience up to 45 minutes of increased latency, minor packet loss, or possible service interruption during the two-hour maintenance window.

We do apologize for any inconvenience and ask that you please plan accordingly.

Thank you so much for taking the time to review this notice. If you have questions or concerns about this procedure, please don't hesitate to contact us.


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